Frequently
Asked Questions

You’ve got questions. We’ve got answers.

We’ve been in business a while now, so we know the common questions that customers are concerned with. Our FAQ is designed to be a shortcut to all your burning questions. If you don’t see the answers you are looking for or you just want to get in touch, please feel free to contact us at anytime.

General Questions

Where is West Coast Tropical Painting?
We service all of the Greater Tampa Bay Area. We cover Pinellas and Hillsborough Counties.
Do you just hire random painters?
All of our painters are trained, screened and supervised professionals. The members of our crews form a tight knit group who work with each other on a regular basis.
Are you licensed and insured?
Yes. We know accidents happen and for the safety of our customers and employees, we carry full insurance coverage and are licensed with the State of Florida.
How long have you been in business ?
West Coast Tropical Painting is a well established painting company – we have been in business 15 years.
Do the painters speak English?
Yes, and to help facilitate communication even further, we have a designated project manager leading each crew. The supervisor acts as your liaison while on the job. Any questions or concerns should be directed to him so that he can help get the answers you need right away!

Services Questions

What are your most common types of jobs?
We offer many services, including but not limited to interior painting, exterior painting, faux painting, drywall repairs, color consultations, wallpaper removal, and custom painting applications.
Are your estimates free?
Yes, we offer 100% free estimates, with no strings attached. Additionally, we guarantee you will receive you detailed estimate in under 48 hours.
Do you do spackling and wall repair
We want each job to come out the best that it can and we always recommend properly preparing the walls before applying the finish paint. Our professionals know how to bring out the best from your walls no matter what they’ve been through.
Do you paint exteriors?
Yes, we offer a full range of services from interior painting to exterior painting, wallpaper removal, faux painting, drywall repair and custom paint applications such as tubs and contertops.

Paint Questions

What kind of paint do you use?
Quality paint jobs deserve quality paint. Tried and true, we prefer to use Sherwin Williams Paint.
Can we use paint that I have already purchased?
Absolutely, we will happily use any paint product that you supply.

Payment

Who buys the paint?
We offer a complimentary service to pick up the paint for your job so you don’t have to bother. Just let us know in advance which colors you are using and we’ll take care of the rest.
Do I need to pay up front?
We never ask a customer to pay for the entire job up front. However, in order to be best prepared for your job the moment we arrive, we do ask for a deposit the day you sign with us.

Jobs

If I hire you, how soon can you start?
We can accommodate almost any deadline. Same day services may be available – ask us for more information if you need to start right away!
How fast can you finish my job?
Our crews are experienced professionals that means they work efficiently without compromising quality. Most projects we work on are completed in 1-7 days, depending on the scope of the project and the Florida Weather.
Do you work on weekends?
We pride ourselves on flexibility and understand that each person’s schedule and business is unique. In order to accommodate tight schedules, we can sometimes make arrangements to do work on the weekends. Call to discuss.
What if I am not satisfied with my job?
We take pride in our work and guarantee a quality paint job. If there is a problem with the work performed, we will come back to resolve the issue until you are 100% satisfied!
How many guys do you send to do a job?
Depending on the scope of work and size of the job, we will send as many team members as it takes to properly complete your job with quality results.

Miscellaneous

How are you involved in your community?
When we have free time, our company loves to be involved and help out however we can.
Do you do any sort of training to stay up on the latest developments in your field?
As licensed Florida Painting Contractor, we are always taking classes to learn about anything new in our industry.
Why does your work stand out from others who do what you do?
At West Coast Tropical Painting, we come into your home in hopes of creating a relationship – not just throwing paint on your walls and leaving. We always appreciate our customers and hope to keep them coming back to us in the future for any other painting needs. We are also very involved in our community and in our industry.

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